Field Service
Effectively manage your mobile workforce to meet targets, stay connected and maximize revenue.
Ideal for: Organisations that deploy multiple engineers, technicians or tradespeople to solve a problem. Whether it’s maintenance or installation, it’s happening across numerous sites with any number of important outcomes.
The challengeWhat’s stopping you from thriving as a business? |
The solutionHow we can help you overcome those obstacles |
|---|---|
| Keeping on-site staff aware of shifting priorities or new tasks | Reactive job sheets that can be updated centrally or remotely, using push notifications to alert staff to any changes |
| Communicating where and when the next job will be | Instantly share tasks and job lists with remote staff using convenient push notifications. |
| Monitoring time and any expenses spent on site | GPS time-stamping and time sheets means staff can log time on site, parts and materials used, and expenses accrued. Update Payroll easily via the app. |
| Managing the completion of complex tasks or high-stakes tasks | Staff can tick off crucial maintenance checklists and risk assessments through the app using a user-friendly checklist. Checklists (e.g. job sheets) are validated internally for exceptional audit capacity, and data is shared with the client or stored securely on the system. |
| Losing work when quotes and confirmation aren’t delivered quickly enough to clients | Input predicted job specs into your app and dip into accurate lists of parts and prices to immediately estimate cost. Share directly with the Sales Team from the app so no momentum is lost. |
| Automation of processes | Any data that goes into the app is integrated with the rest of your business’ systems. This means tasks further down the workflow journey like invoicing, project management, supply chain, and reimbursement for expenses are completely automated. |
Professional Surveys
Streamline report writing, safe in the knowledge that you’ve captured every detail
Ideal for: Organisations or independent consultants who carry out high-stakes assessments and surveys and can’t afford to miss a single detail. They may cover a wide geographical area and their reports need to be formatted in a particular way and branded to a high standard.
The challengeWhat’s stopping you from thriving as a business? |
The solutionHow we can help you overcome those obstacles |
|---|---|
| Completing a huge variation of surveyance reports with fluctuating priorities on any number of sites | Surveyors can customise checklists specific to their reporting and quality control needs. Log survey data and observations with user-friendly checklists, input fields and options to attach photos or video |
| Communicating where and when the next job will be | Instantly share routes, destinations, client info and calendar updates through the app, alerting remote staff if needed |
| Monitoring billable time and any expenses spent on site | GPS time-stamping and time sheets means staff can log time on site, parts and materials used, and expenses accrued. Update Payroll easily via the app |
| Producing complex and highly polished reports that represent the business well and hold up to scrutiny | After inputting information into the app while you’re on-site, the data is flowed into a perfectly formatted, detailed document complete with your business branding |
| Being able to access and update client details as a remote technicians | Staff can access and update a centralised client database to enable better communication, project management and invoicing procedures |
Logistics
Never let a single package, piece of cargo or billable hour slip through your system
Ideal for: Organisations who track trips, deliveries and fluctuating fleet data in order to get precious cargo where it needs to go. Your fleet may travel internationally or coordinate with international partners, and staff may work in inconsistent shift patterns and in different time zones.
The challengeWhat’s stopping you from thriving as a business? |
The solutionHow we can help you overcome those obstacles |
|---|---|
| Losing work because quotes and confirmation aren’t delivered quickly enough to clients | Input predicted job specs into your app which automatically formats data into a professional estimate with accompanying email, ready to send straight to the client |
| Communicating locations and times for pickup, delivery or trade-off to staff | Instantly share routes, destinations, logistics details, client info and calendar updates with remote staff through the app |
| Keeping clients and service users up to date on projected delivery | GPS time-stamping and live update functionality means clients can track ‘packages’ without staff needing to manually check in with HQ |
| Registering any issues with fleet vehicles and logging maintenance | Log and update status of fleet vehicles through a centralised maintenance database, accessible by staff and engineers responding to issues |
| Being able to access and update client details and job specs as a remote technicians | Staff can access and update a centralised client and project database to enable smoother communication, outcome management and invoicing procedures |